Public Offer Agreement

1. General Provisions

The Private Company "Qutty Ltd." (BIN 260240901193) publishes this document as a public offer agreement in accordance with Article 447 of the Civil Code of the Republic of Kazakhstan. The offer sets out the terms between Qutty Ltd. and persons wishing to purchase goods through the band.qutty.net online store. The agreement is concluded when an order is placed. The Buyer accepts all terms in full. Acceptance is the placement of an order on the website, on Kaspi.kz, via WhatsApp or by phone.

2. Status of the Online Store

The Qutty Band online store belongs to Qutty Ltd. and is intended for distance selling of goods via the internet. The agreement is published at band.qutty.net/terms. After acceptance of the offer (placement of an order), the Buyer receives the goods under the terms of the sale and purchase agreement. The store is not responsible for the accuracy of the information provided by the Buyer.

3. Status of the Buyer

The Buyer is responsible for the accuracy of their data. Consent is confirmed by placing an order on the website, via Kaspi.kz or WhatsApp. Personal data is confidential; it is processed in accordance with the Privacy Policy (band.qutty.net/privacy). Use of the store is free of charge. Goods are purchased solely for personal, family and household needs and not for business activities.

4. Subject of the Offer

The Seller sells the Qutty Band fitness band and related accessories at the prices set out in the offer. Delivery is carried out by the Seller or a Carrier; the Buyer may arrange self-pickup by agreement. The relations are governed by the provisions of the Civil Code of the Republic of Kazakhstan and the Law of the Republic of Kazakhstan No. 274-IV "On Consumer Protection" dated 4 May 2010.

5. Procedure for Concluding the Sale and Purchase Agreement

An order is placed independently on the website, via Kaspi.kz Marketplace or with a manager via WhatsApp/phone. When placing an order, the Buyer must provide: full name (for individuals) or company name and BIN (for legal entities); delivery address; contact phone number and email. The store does not edit the Buyer's data. To obtain a paper copy of the agreement, send a request by email or call.

6. Product Information

Goods are presented as graphic images with text information (name, specifications, price, description). These materials are for reference only and do not convey complete information. If the Buyer has questions, they must contact the Seller before placing an order. On request, a manager will provide additional information by phone, WhatsApp or email. A Buyer who purchases goods at a discount because of defects loses the right to invoke those defects subsequently.

7. Procedure for Purchasing Goods

The Buyer may order any goods from the store in any quantity (except in specified cases). An order is placed by phone/WhatsApp, on the website or on Kaspi.kz Marketplace. After the order is placed, the Seller confirms it, stating the name, price and total amount. If the goods are unavailable, the manager notifies the Buyer. Pre-orders are possible. If the goods are unavailable, the Buyer may replace them or cancel the order. The delivery period is no more than 30 days (counted from the day following receipt of the request); in practice, 1–3 days within Kazakhstan.

8. Price of Goods

The price is stated in tenge per unit. The store may change the price unilaterally, but the price of a paid order does not change. The total cost consists of the cost of the goods and (if applicable) delivery. Delivery within Kazakhstan is free of charge.

9. Payment for Goods

Payment is made by one of the following methods: by Visa/Mastercard bank card on the website via Robokassa (with 3-D Secure); by card via Kaspi.kz Marketplace; 0-0-12 instalments via Kaspi.kz; in cash/by card upon receipt; by bank transfer against an invoice (for legal entities). When paying on the website, Robokassa processes the payment in accordance with the PCI DSS standard; the data is transmitted in encrypted form and is not stored on the store's servers. When paying in cash, the Buyer pays upon handover. A bank transfer is completed within three banking days. All settlements are made in tenge of the Republic of Kazakhstan. Prices displayed on the website in other currencies are for reference only: the charge is made in tenge, and the conversion at its own rate is performed by the bank that issued the Buyer's card. After payment on the website, a payment notification and a link to the order status are sent by SMS or WhatsApp to the phone number provided when placing the order.

10. Delivery of Goods

Methods, procedure and terms are agreed when the order is placed. Delivery within Kazakhstan is carried out by the store/Carrier and paid for by the Seller (free of charge), unless otherwise agreed. Self-pickup is possible by prior agreement. Title and risk pass to the Buyer upon handover of the goods and signing of the acceptance certificate. In the case of delivery by a Carrier, the obligation is deemed fulfilled upon handover of the goods to the Carrier. The Buyer must accept the goods in terms of quantity and assortment; the Buyer must check compliance with the waybill, as well as the quantity, quality and completeness, in the presence of the representative. By signing, the Buyer confirms the absence of claims regarding appearance and completeness.

11. Product Warranty

The warranty period is 12 months from the date of handover of the goods, unless otherwise provided. The warranty does not cover products used for purposes other than intended or in violation of the operating rules set out in the agreement, the instructions and the documentation. The following are not covered by the warranty: mechanical damage, damage from liquids beyond IP68, signs of opening, damage caused by uncertified devices/accessories.

12. Return of Goods

The Buyer may withdraw before the goods are handed over, and after handover within 14 days in accordance with the Law of the Republic of Kazakhstan "On Consumer Protection". Goods of proper quality may be returned if their marketable appearance, packaging, consumer properties and proof of purchase are preserved. Returns are agreed by email or WhatsApp. In the event of withdrawal, the Seller refunds the amount paid under the agreement, less the costs of return delivery, no later than 15 days from the date of the request. Funds are refunded to the Buyer's account or by another agreed method.

13. Liability of the Parties

The parties bear liability in accordance with the legislation of the Republic of Kazakhstan. The Seller is not liable for damage resulting from improper use of the goods. The parties are released from liability for non-performance during force majeure.

14. Other Terms

The relations are governed by the legislation of the Republic of Kazakhstan. The Seller and the Buyer may conclude a written bilateral agreement that does not contradict the offer. For questions/claims, contact quttyband@gmail.com or call +7 (706) 446-01-12. The agreement remains in force until the obligations are fully performed. Disputes are resolved through negotiations; if this is not possible, through the courts. The store may expand/reduce its product range, regulate access and suspend the sale of goods at its own discretion.

15. Seller's Address and Details

Name: Private Company "Qutty Ltd."

BIN: 260240901193

Legal address: 12 Orynbor St., apt. 182, Nura microdistrict, Astana, Republic of Kazakhstan

Bank: Almaty branch of ForteBank JSC

IIC: KZ1796502F0021493092KZT · BIC: IRTYKZKA · Kbe: 17

Email: quttyband@gmail.com · Phone: +7 (706) 446-01-12